Shipping & Handling Policy
We do not aim to profit from our postal charges, so you get the best deal possible on the products you buy. Charges start at just £1.50. Goods are dispatched using the Royal Mail. The exact weight of the order is calculated during checkout, so that the postage charge can be accurately determined. Alternatively you can choose to 'Click & Collect'. You will then be able to pick it up after 3pm on the next working day from 1 Anstable Road, Morecambe LA4 6TG. To make any alternative arrangements, contact us.
Every effort is made to package up all items in such a way as to ensure that they arrive with you in perfect condition.
We aim to despatch within 2 working days of receipt of payment, though very often we can get orders out quicker than that. If there is a delay for any reason, such as at very busy periods we post a note on our home page to keep you informed.
Orders are shipped using Royal Mail options of:-
First Class Post - Prices start at £1.50 and normally, orders despatched one day will arrive the following day, but this is not a guaranteed service from Royal Mail, so if you need guaranteed next day delivery, you should choose the Special Next Day Option;
Recorded Signed For (First Class); the same as First Class but you need to sign on receiving the parcel. This can sometimes be slower than unrecorded mail; Prices start at £2.60.
Special Delivery Next Day Delivery - all orders received by 2.30pm selecting this option, will be delivered the following business day before 1:00pm (N.B. Saturday & Sunday are not considered by the Royal Mail as business days).Prices start at £6.40 and increase in weight bands in line with Royal Mail charges;
Special Saturday Next Day Delivery is available by arrangement and at additional cost to the Special Delivery price, so contact us (email email@example.com, or phone 01524 412728) if you require this option.
JillyBeads ships worldwide. If you do not see your country in the drop down list, please contact us and we can arrange for it to be added so you can process your order. Once again, the post is initially handled by the Royal Mail who passes on parcels to the local mail service of the country of destination.
International orders are shipped by:-
Airmail : Prices start at £3.70 for Europe and £4.75 for the rest of the world.
International Signed For : Prices start at £8.70 for Europe and £9.70 for the rest of the world.
We can arrange for an international courier delivery service by special arrangement, so contact us (email firstname.lastname@example.org, or phone 01524 412728) if you require this option.
We aim to dispatch orders within 2 working days of receipt of the order and payment but our turnaround time is often less than 24 hours.
A confirmation email is sent to you once the order has been placed, and a second email is sent once the order has been packed and is ready for despatch.
If there is a delay for any reason, such as at very busy periods we post a note on our home page to keep you informed.
Last Christmas Posting Dates 2016
We will be despatching orders until mid morning on Friday 23rd December and then not again until mid morning on Friday 30th December. Normal service will be resumed on Tuesday 3rd January 2017.
UK Inland Services
Monday 21 December 1st Class and Royal Mail Signed For®
Thursday 22 December Royal Mail Special Delivery Guarenteed®
Friday 23 December Royal Mail Special Delivery Saturday Guaranteed®
International Airmail & International Signed For
Friday 2 December Africa, Africa, Middle East
Wednesday 7 December Asia, Cyprus, Asia, Far East, Japan, Eastern Europe (ex. Poland, Czech Republic and Slovakia, Turkey, Malta
Thursday 8 December Caribbean, Central & South America
Friday 9 December Greece, Australia, New Zealand
Wednesday 14 December Czech Republic, Germany, Italy, Poland
Thursday 15 December Canada, Finland, Sweden, USA
Wednesday 16 December Austria,Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Friday 16 December Belgium, France, Ireland, Luxembourg
International Standard HM Forces Mail -
British Forces Post Office® (BFPO)
Monday 28 November Operational BFPOs
Monday 12 December Static BFPOs